At Islamic Audio Books, we aim to provide the best educational resources and customer experience. If, for any reason, you are not fully satisfied with your purchase, please read our Refund and Cancellation Policy below.

1. Cancellation Policy

We understand that circumstances may change, and you may need to cancel your purchase. The cancellation policy for our services is as follows:

• For Digital Audiobooks: If you wish to cancel your order for a digital audiobook, please contact us within 24 hours of the purchase. If the audiobook has not been downloaded or accessed, we will issue a full refund.
• For Subscriptions: If you have subscribed to our services and wish to cancel, please notify us at least 48 hours before the next billing cycle. Any cancellation made after this period may not qualify for a refund.

2. Refund Policy

We want you to be completely satisfied with your purchase. If you are not happy with the product or service, we offer refunds under the following conditions:

• For Digital Audiobooks: Refunds will be granted if the digital product is defective or if you encounter technical issues with accessing the content that cannot be resolved. Please contact us within 7 days of your purchase with details of the issue.
• For Services: If there is a problem with the service you have received, such as issues with access or content, please contact us. We will review your case and provide an appropriate solution, which may include a refund.

Refund Process: Once your refund request is approved, it will be processed back to the original payment method within 7-10 business days. Please note that depending on your bank or payment provider, the refund may take additional time to reflect in your account.

3. Non-refundable Items

The following items are non-refundable:

• Digital content that has already been accessed or downloaded.
• Gift cards or vouchers.
• Subscriptions or services after the billing cycle has been completed.

4. Changes to the Policy

We reserve the right to update or modify this Refund and Cancellation Policy at any time. Any changes will be posted on this page, and the updated version will be effective immediately.